Privacy Policy
Privacy Policy
Effective Date: 1st July 2025
At Allura Couture House, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
Personal Details: such as your name, shipping address, billing address, email address, and phone number.
Payment Information: such as credit card details or other payment information, processed securely through Shopify or other approved payment gateways.
Order History: details of products you have purchased or browsed.
Device Information: including your IP address, browser type, time zone, and how you interact with our website (via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you regarding your order status, inquiries, or marketing (if opted-in)
Improve our website, services, and customer experience
Comply with legal obligations and prevent fraud
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal data. We only share your information with:
Shopify (our e-commerce platform) to facilitate order processing
Payment processors (e.g., Stripe ) to handle secure transactions
Delivery partners to ship your orders
Marketing platforms (like email providers) only if you have opted in to receive updates
All third-party services we use are required to protect your information in accordance with applicable laws.
4. Cookies
We use cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site and allow us to remember your preferences. You can control cookies through your browser settings.
5. Marketing Communications
If you subscribe to our mailing list, we may send you updates, exclusive offers, and brand news. You may unsubscribe at any time using the link provided in the email or by contacting us directly.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Request that we delete your data (unless required for legal or order processing purposes)
To make a request, please contact us at andreea@alluracouturehouse.com.
7. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with the effective date.
9. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact:
📧 Email: andreea@alluracouturehouse.com
📍 Based in: Dubai, UAE
