Shipping and Delivery
At Allura Couture House, we believe in delivering elegance with care. Every couture piece is carefully packed and shipped to ensure it arrives in pristine condition, no matter where you are in the world.
Production Timeline
-
Finishing & Quality Check: Each dress is completed and hand-inspected within 7–10 business days of your order date (excluding weekends and UAE public holidays).
-
Once your dress passes inspection, it is carefully packaged and prepared for dispatch.
Shipping Options
United Arab Emirates
-
Free Express Shipping on all orders.
-
Estimated delivery: 1–2 business days after dispatch.
-
You will receive a tracking number once your order leaves our atelier.
International
-
Flat Rate: AED 150 express shipping worldwide.
-
Estimated delivery: 2–4 business days after dispatch, depending on destination and customs clearance.
-
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer.
Order Tracking
A shipping confirmation email with your tracking number will be sent as soon as your dress is dispatched. You can monitor your shipment’s progress in real time.
Important Notes
-
Total estimated time from order to delivery is typically 10–14 days (production + shipping).
-
Delivery times are estimates and may vary due to customs processing or courier delays beyond our control.
-
Please ensure that your shipping address is correct at checkout. Allura Couture House is not responsible for delays or additional charges caused by incorrect addresses.
Questions or Special Request
Our team is happy to assist with delivery inquiries or to help you plan your order for a special occasion.
-
Email: andreea@alluracouturehouse.com
